Now Hiring
Market / Barista Attendant
Our Market-Barista team keep our very popular Market Restaurant, in the center of our resort available to our guests. Market-Barista Attendants, who will receive training to be baristas, provide that critical dose of caffeine throughout the day to our guests, as well as serve freshly baked pastries, casual lunches and family style dinners all from takeaway counter style of service. Market team members must take pride in the cleanliness of the Market and the patio outside. Keeping kids loaded with ice cream and parents with a cold beverage in hand for the pool, you will quickly become the favourite of every guest.
What You Need
- Easy conversationalist
- A true desire to satisfy the needs of others in a fast paced environment
- Able to work as a team player or individually
- Multi-tasker who doesn’t crack under pressure
- An eagle eye for details
- Previous barista experience preferred but not necessary
- Able to be on your feet all day
- Ability to make the Market sparkle with your cleaning skills
Servers
As a Server you are responsible to serve requested food and beverages to guests dining in the restaurant or in the hotel’s banquet facilities, providing prompt, courteous, and friendly service in every situation. Servers should be fully aware of all menu offerings with the ability to make recommendations to guests. Servers will additionally assist bussers with table set-up and clean-up as necessary to ensure service is prompt. Out South Okanagan exclusive wine list has received a lot of media attention and our restaurant has awards from Tripadvisor as well as top 100 patios in Canada from Open Table.
Other duties include:
- Consistently offer prompt, professional, friendly, and engaging service
- Demonstrate professional and positive image to guests and colleagues at all times, including maintaining a high standard of professional appearance and hygiene at all times.
- Assist in the setup and break down of banquet event setups when needed
- Offer helpful guidance with menu offerings, responding knowledgeably to questions or finding out the answer with sleuth like determination
- Efficiently complete prep and side work to enable focused guest care and maintain an orderly, clean station
- Periodically check in to ensure guest needs are met, then graciously present an accurate check and collect payment at the conclusion of the meal.
- Following all safety and sanitation policies
What You Need
- A true desire to satisfy the needs of others in a fast paced environment
- Able to work as a team player in a busy restaurant or banquet floor
- Multi tasker who doesn’t crack under pressure
- A suave sales style of selling Food and Beverage to customers
- An eagle eye for details
- Great physical shape as you will be holding a tray all day and helping to move tables
- Able to be on your feet all day
- Previous experience as a Food and Beverage server in a busy dining environment
- A polished style of service
- Able to work in the heat
- BC Serving it Right or another provinces equivalent of responsible beverage service certification
Food & Beverage Supervisor
The Food and Beverage Supervisors are the floor managers of our various food & beverage outlets at Spirit Ridge. With our signature restaurant “The Bear, The Fish, The Root & The Berry” as well as the Market, Footprints Beach Bar, two pool bars and a busy banquet operation, there is no shortage of learning and guests to keep well fed. Food and Beverage is a key factor to a great resort experience and in this role you would be at the core of making that happen. Your watchful eye, talents and experience will be utilized to complete the following tasks:
- Consistently offer professional, friendly, and engaging service
- Demonstrate professional and positive image to guests and colleagues at all times, including maintaining a high standard of professional appearance and hygiene at all times.
- Use your experience and attentive nature to assist the Food and Beverage Manager in all aspects of restaurant operations to elevate the guest experience and ensure associate safety.
- Ensure overall restaurant cleanliness and set up.
- Ensure processes are followed to ensure customer satisfaction and integrity
- Oversee servers in the restaurants and banquet area to ensure optimal appearance and exceptional guest care, watchful of guests’ need for service.
- Help the manager establish and monitor side work.
- Ensure receipt and accurate flow of communications between shifts.
- Be aware of what happened during the prior shift and clearly convey happenings for the next.
- Keep a pulse on and manage staffing needs.
- Be trained as a Banquet Captain to help supervise banquet functions in addition to your assigned dining outlet
- Perform duties such as Cashier, Bartender, Host when called upon.
- Following all safety and sanitation policies
- Other duties as assigned as the resort environment is always full of exciting special events
What You Need
- Easy conversationalist
- Extra-sensory perception to how others are feeling
- Tech-savvy systems expertise, with experience using a POS System in the past
- Beer, Wine and Spirits knowledge with the ability to make recommendations an asset
- Must have your current BC “Serving it Right” or another Canadian provinces equivalent.
- An organized multi tasker who doesn’t crack under pressure
- An eagle eye for details
- Sleuth like problem solving skills
- Able to be on your feet all day
- A passion for guest service and providing a great guest experience
- A self-starter with demonstrated leadership skills to motivate, coach and train colleagues
- Minimum two years Food and Beverage service or supervisory experience.
- Must be flexible to work a variety of shifts including mornings, evenings and weekends
Cook – Culinary
- Preparation of Outlet, Banquet and any other food requirements.
- Requisitioning of food, beverage and dry goods from the storeroom.
- Ensure that refrigerators, freezers, working areas and kitchen are clean.
- Ensure that equipment is functioning, sanitized and that any maintenance is reported
- Ensure strict control of waste and portion and help to control food quality and cost using standard recipe methods, pictures and maintain low inventory.
- On a need bases: sweep, mop, wash down tables and general cleaning to ensure a clean and sanitary work place.
- Other duties as required
- That sense of humor making the vibe fun and light
- A minimum of 2 years’ experience in line cooking and some knowledge of fine dining
- Certificate or Diploma in Cooking would be an asset
- Creativity and craving to learn
- Organization
- Self-motivation and the desire to thrive with a busy team